What Information We Hold and Why
When you register, we collect your name, mobile number, and the payment method you link to your account — whether that is bKash, Nagad, or Rocket. Deposit and withdrawal records are stored to verify transactions and resolve disputes. We also collect device identifiers, browser type, and
-
1
session data when you access the lobby from your phone or desktop. This technical data helps us detect unauthorised login attempts and keep your account secure. We do not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad, and Rocket
-
2
is limited strictly to what those services need to complete your transaction. If you contact our support team, the conversation and your contact details are retained for service continuity. You may request a copy of all data we hold about you at any time by writing
-
3
to our support address. Retention periods depend on legal obligations in the regions where we operate, and we delete data that is no longer required under those obligations. Availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.